1300 898 202
getmeouttahere@rentarig.com.au
 

Rent tough 4wd adventure rigs to explore and experience life

What are the changes to hire vehicles on Fraser Island ?

As of April 2010 there are a number of new regulations relating to the driving of hire vehicles on Fraser Island. These regulations have been introduced for the overall saftey of travel on Fraser Island and include:

- a maximum of eight occupants allowed in a 4WD hire vehicle

- prohibiting luggage storage on the roof of a 4WD hire vehicle

- reducing speed limits

- requiring seatbelts to be fitted to Australian Design Rules standards

- requiring a maximum of eight seats, facing forward or rearward (not side-facing).

The full detail of the regulations is available on the Queensland Transport website here.
Note it is the driver of the vehicle that is fined if in breach of these regulations.

I have never driven a 4wd in the bush  before do I need experience to rent one of your rigs  ?

A number of our recommended treks are perfectly suitable for someone that has never driven a 4wd offroad before. We will provide a detailed handover of the vehicle and how to handle and set up your camping trailers. We also include a comprehensive safety guide and hand book with each vehicle. The vehicles with trailers are in excess of 2.5 tonne gross so it is very different to driving a normal car and you do need to accommodate your driving style accordingly. For any of the treks that involve sand driving, river crossings or other advanced off road situations we expect that you already have suitable experience in managing a 4wd vehicle, recovery techniques and to safely navigate a variety of off road terrain. If you would  like some professional guidance  we  also offer a one day off road driving course that will be conducted in your chosen rig and adapted to your existing skill level.

Are the camping trailers easy to set up ?

This is the beauty of the camper trailer is it is so easy to manoeuvre and set up. We will provide a run through of the process upon vehicle pick up and each rig includes a detailed instruction book covering every possible question. Leave yourself some extra time for the first effort preferably while it is still daylight while to acquaint yourself with the system. Each subsequent time you will have your camp set up from 15-30 mins.

What if I break down ?

Our vehicles have been designed and specifically prepared to perform off road and the probability of mechanical breakdown is unlikely. There are some basic 4wd repairs and recovery  that we would expect you to be able to carry out on your own including; changing tyres, ensuring the radiator and cooling systems are clear of debris, removing the vehicle from a bog. If you are heading into the remote outback we also supply extra wheels, fanbelts,  radiator hoses and a tool kit. In the most remote areas it is highly recommended that you do not travel alone, it is mandatory to carry plenty of spare water and absolutely never leave your vehicle.   Useful information on outback safety can be found here.

Are the vehicles insured ?

All our vehicles are comprehensively insured for driver's over 25years with a $5000 excess. This insurance is included in the quoted price. There is no insurance for what we call 4WDing incidents such as submerging a vehicle. For these incidents the renter is fully responsible for returning the vehicle to RentaRig in the way it went out. We encourage all our renters to plan their journey carefully and not take unecessary risks to ensure a fantastic holiday adventure

What are your booking terms ?

Ring 1300 898 202 or email getmeouttahere@rentarig.com.au to check availability. A 20% deposit (minimum $50) is required to confirm the booking. This deposit is refundable on cancellation, less a $30.00 admin fee, up to 21 days prior to your adventure date. If you cancel within 21 days of your adventure you will lose your deposit. Payment in full including the security deposit, is due 2 working days prior to your adventure. After this date there are no refunds applicable. There is no refund for early return of gear.

What if I cannot pick up my car or trailer in office hours?

An appointment can be made to pick up outside of office hours including Sundays and Public Holidays (subject to staffing availability). There is a fee for this of between $45 and $60.

I have won a voucher. How can I use this?

Gift vouchers that you have won in some sort of competition or raffle are like RentaRig cash. We quote you the price for the service you need and you can use your voucher to pay for or contribute towards the overall cost. The voucher must be fully utilised in the one transaction - no change will be given. Standard RentaRig Hire Terms and Conditions apply including the requirement to pay a deposit and cancellation charges. Vouchers that have been won are valid for 6 months from the date won. RentaRig reserves the right to refuse the use of a voucher at Peak periods

I have been given a gift voucher. How can I use this?

Gift vouchers are like RentaRig cash. We quote you the price for the service you need and you can use your voucher to pay for or contribute towards the overall cost. The voucher must be fully utilised in the one transaction - no change will be given. Stamdard RentaRig Terms and Conditions apply including the requirement to pay a deposit and cancellation charges. Gift Vouchers are valid for 12 months from the date purchased. They can be used at any time including peak periods.

1300 898 202 getmeouttahere@rentarig.com.au